Shipping & Return

Delivery time

• Time: 2-5 business days in Germany
• Shipped in sustainable cardboard made from grass paper, wrapped in 100% recycled tissue paper. All packaging materials are fully recyclable.
• Once your order is on its way to you, you will receive a shipping confirmation via email.
• Worldwide shipping Shipping costs include the applicable VAT at the current rate.
• Germany: €5.90 via DHL GoGreen - Climate-neutral shipping. Free shipping on orders over €95.00.
• Austria: €8.90 - Free shipping on orders over €120.00.
• EU and Switzerland: €15.00 flat rate - Free shipping on orders over €150.00.
• International: €30.00 flat rate - Free shipping on orders over €250.00.

For shipments to non-European countries, customs duties and import taxes may be imposed above a certain value of goods.

Returns

You can cancel your order within 14 days of receipt and return it to us. Lama Designs does not cover the cost of your return shipment.